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Your package is coming from: Americas & Americas, Inc 13414 SW 128th St Miami, FL 33186 All orders will arrive to you within a week to anywhere in the continental United States from the day you place your order. THERE ARE NO ORDERS THAT ARE SHIPPED OUT ON SATURDAYS OR SUNDAYS OR MAJOR HOLIDAYS. All orders can be shipped to anywhere in the world! International orders may incur an insurance charge depending on the country. We will contact you before shipping if this applies to you. It is important that you give us your correct phone number and/or email address so that we may contact you in case of any shipping questions. Sometimes we may have to ship your package UPS instead of USPS or vise versa depending on circumstances. Our main focus is getting your package to you as quickly and as safely as possible. UPS does not deliver on Saturday or Sunday!! If you absolutely need it on a Saturday, please indicate it on the comments. It is an additional charge of $15.00 that we can add to your credit card if you authorize it. (This only applies to UPS AIR packages.) USPS does deliver on Saturdays for no additional charge. Your PrivacyYour privacy is important to us. We collect only the information that is necessary to process your order and notify you of any changes to your order. We do not loan, sell or rent your information to anyone! A real person reviews each order before shipping. SecurityOur website is authenticated with use of a Verisign SSL Server Certificate to offer secure communications by encrypting all data to and from the site. Verisign has checked and verified our company registration documents and our site's registered domain name. It verifies who we are, where we are located and that we are authorized to use our domain name. What Information We Need For Taking Your OrderWhen you order from www.AwarenessDepot.com there are a few things we collect from you that you should be aware of. We do capture "cookies" in order for us to keep track of the items you place in your shopping cart. The "cookie" itself does not tell us who you are, your email address or any other personal information about you. It merely allows us to keep track of items in your shopping cart so you can move around the site freely. All other information we collect from you is given by you for the completion of the order. This includes contact information (billing and shipping addresses, phone number, email address), and financial information (credit card) Your Email AddressWe ask for your email address during the order process so that we can send you a shipping confirmation. The email address also allows us to notify you of any changes to your order that may effect timing or availability of you items. We do not send you countless email advertisements. We do on occasion send an email offering information, a special, coupon or new product. Please inform us if you do not wish to receive emails from us. Your AddressWe require your billing address, where your Credit Card Statement is mailed to. This helps prevent fraud and allows us to confirm that your order was authorized by you. About UsThis Website www.AwarenessDepot.com is owned and operated by Americas & Americas Inc. DBA www.AwarenessDepot.com You can email us at: sales@AwarenessDepot.com.com You can phone us at toll free: 1-866-982-3524 Return and Exchange PolicyItem(s) and packaging must be returned in like new condition.
Step 1: Call our toll free number (1-866-982-3524) within 10 days of your order to receive an RMA Number.
Customer is responsible for all shipping charges on returned items unless damaged or shipped incorrectly. A restocking fee of 10% will be deducted from the refund amount if no reorder is placed at the time of return. www.AwarenessDepot.comToll Free #: 1-866-982-3524 | |
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